Day: July 13, 2023
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Focus on Customer Delight: Creating Memorable Experiences that Drive Loyalty and Advocacy
In today’s competitive business landscape, where customer expectations are higher than ever, it’s no longer enough to simply meet their needs. To truly stand out, small businesses must prioritize customer delight by going above and beyond to create memorable experiences. By surprising customers with unexpected gestures, personalized recommendations, and small freebies, businesses can foster long-lasting…